To ensure Medow works smoothly during your Telehealth consultatinos, it’s important to use the right setup. Then, simply apply Medow’s ‘Telehealth’ Smart Edit to adjust your outputs automatically to reflect a Telehealth context. For example, changing “I saw” to “I spoke to”.
| Telehealth scenario | ✅ Do | ❌ Don’t |
|---|---|---|
| Phone call | - Use Medow on your computer or tablet (not on your mobile phone). |
Place your phone on speaker mode so Medow can hear the consult.
Keep the phone near you and the microphone unobstructed.
Speak at a normal volume. | - Use headsets or headphones.
Place your microphone too close, or too far, from the telephone speaker. | | Virtual meeting (E.g., Zoom, Google Meet) | - Run Zoom app + Medow in a browser, or use separate browsers.
Incognito or a second profile is fine for separation.
Play consult audio through your computer speakers. | - Run Zoom and Medow in the same browser session.
Route meeting audio exclusively to headphones. |
To use the Telehealth Smart Edit:
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If you're ready to explore new features, elevate your experience with tips and tricks, or you run into any issues, please contact your dedicated Customer Success Manager or reach out to [email protected].
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