If your practice is integrated with Gentu, you can export your notes and letters directly from Medow to your patient records.
Before you start: Set up your Gentu template
- Before you can export from Medow, you'll need to set up a template in Gentu first. This is a one-time setup.
- Your Medow integration team will have sent you a guide for this. If you need the guide again, please contact your Customer Success Manager or email [email protected]
- The template setup ensures your letters are formatted correctly when they sync to Gentu.
https://www.loom.com/share/abdc13114d6944139a1f5e868c67d142
How to export to Gentu
Once you've reviewed and finalized your report in Medow, you can export by:
- Marking the appointment as reviewed - this will trigger the export popup automatically, or
- Clicking [⋯] → Export to Gentu in the top right corner (if you didn't export when marking as reviewed, or want to re-export)
In the export dialog:
- Select which reports you'd like to export (Consult note, Consult letter, Referral letter, Patient letter, WorkCover)
- For Consult letters: Select the recipient from the dropdown (this pulls all referrals from the patient's Gentu record) and choose your template
- For other letter types: You can choose a template or leave it as "Same as Consult letter"
- Click Export
Tip: Save your selections as defaults to reduce clicks for future exports. You can also set up auto-export in Settings → Defaults → Gentu export if you rarely change templates or recipients.
What happens after you export
- Your letters and notes sync to Gentu every 5-10 minutes